Frequently Asked Questions

1. Where does the money go when I make a purchase?
   All funds will be put back into the community. Your money helps us pay for our infrastructure costs to run servers, contests and coding challenges and more.
2. Is Code Forum Shop owned by Code Forum?
   Yes. Code Forum Shop is owned by Code Forum which is owned by Malcolm.
3. How long does shipping take? 
   Shipping may take up to 30 business days depending on the item and our supplier. 
4. Help! My order hasn't arrived after the 30 business days. What do I do?
   Please reach out to us by going to our contact us page that can be found by clicking here, include the date of purchase, order number and tracking number.
5. I ordered a digital good but wasn't what I expected, could I get a refund?
   We do not offer refunds on digital goods. As you are downloading the files.
6. Can I get a refund? 
   Please see our refund policy by clicking here.